Transitions of Care

5 Steps for Fixing the Most Dangerous Communication Problem in the Hospital

A recent study documented what healthcare professionals have suspected for years: that communication breaks down somewhere between hospital discharge and outpatient follow-up. At best, it was unclear who was responsible for post-discharge testing or home healthcare. At worst, primary care physicians didn’t know their patients had been admitted at all.

With nearly 80% of serious medical errors involving miscommunication during patient transfers, it’s time to close this dangerous communication gap. A well-designed transitions of care program can reduce readmissions, improve outcomes and keep your patients in network. Learn five steps for designing an effective program for your health system.

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