When innovation meets patient experience: How St. Joseph's Health is simplifying care for patients

Tuesday, August 23rd, 2022 | 11:00 AM - 12:00 PM CT

Optimizing the patient experience was top of mind for Paterson, N.J.-based St. Joseph's Health when it opened a fully-integrated, multispecialty ambulatory and urgent care center in May. The health system's goal was to create a simpler, more streamlined healthcare experience for patients by implementing new technology for scheduling, check-in and patient care workflows.

During this webinar, St. Joseph's Health leaders will discuss their journey to expand access to care and how they've merged new technology with new infrastructure to develop their comprehensive, state-of-the-art health campus.

Key learnings:
 
  • St. Joseph's approach for an advanced patient experience, focused on ease and simplicity, using digital platforms and device integration.
  • The value of a fully-integrated EHR and population health platform.
  • The methodology, implementation and lessons learned from the urgent care and ambulatory practice expansion.

Presenter:

BethKushner_Headshot - Jason Grady

Dr. Beth Kushner, DO, FAAEM

Chief Medical Information Officer

St. Joseph's Health

LisaGreen_Headshot - Jason Grady

Lisa Green

Director of Clinical Information Systems

St. Joseph's Health