Why Generational Differences Should Shape Your Healthcare Strategies
Wednesday, March 27th, 2019 from 12-1PM CST.
Policy reform, the rise of the digital era, and increased financial burdens have contributed to consumerism in healthcare practices and are impacting how patients make decisions. As an added layer, the generational differences of healthcare consumers impact buying habits and expectations. This webinar will address what providers need to know about serving generations of healthcare consumers.
Learning points:
- Patients as consumers: how patients are approaching healthcare as consumers
- Generational differences drive consumerism: how each generation has their own unique buying habits and expectations
- What you need to know: how to serve generations of healthcare consumers
Presenters:
*a recording of the webinar will be sent to the email address provided the week of 4/1/2019