Why healthcare's healing philosophy must extend to the revenue cycle


Despite rising consumerism, the healthcare financial environment hasn't gotten more accommodating for patients. A recent poll from NORC at the University of Chicago and the West Health Institute found 40 percent of patients would say the prospect of paying medical bills outweighs their desire or need for healthcare services.

In a June advisory call, finance executives from health systems like Banner Health, Methodist Health System and Spectrum Health discussed how they're prioritizing the patient's financial experience.

Key takeaways from the discussion were featured in a whitepaper. Which include:
  • Strategies on patient education, personalization and price transparency
  • How training, technology and recognition leads to staff support
  • The power of finding a partner for patient financial services
 

Please fill out the form to download the whitepaper!