Why patients don't pay: What providers should know

Thursday, October 21st, 2021 | 1:00 PM - 2:00 PM CT

With the economic fallout of the pandemic expected to last beyond 2021, providers are doing all they can to make it easier for patients to pay. But this isn’t a new problem; providers have been struggling with increased patient financial responsibility and the added financial burden placed on both patients and providers for years.

iVita Financial independently polled healthcare consumers and RCM leaders about how patients want to pay their bills and found there is a disconnect between how patients and providers view payments and collections.

Join us October 21, 1 p.m. CT, for an informative webinar where we will review the results of these important studies and key takeaways.

During this webinar, you will:

  • Learn the results of a recent study conducted with patients on their perceptions of hospital billing and how they’d prefer to pay for healthcare
  • Learn the results of a recent study conducted with hospital revenue cycle leaders on what they are doing to improve patient collections.
  • Understand how your peer hospital leaders are investing in various patient collection strategies in 2021 and beyond.
  • Compare and contrast several patient financing options commonly in use today. 


Chris Cox - Maddi Billings - Maddi Billings

Chris Cox

Sr. Vice President of Product & Strategy, iVita Financial

Paul Jaragoski - Maddi Billings - Maddi Billings

Paul Jaragoski

Vice President of Healthcare Sales, iVita Financial