Workforce optimization: Why it's possible for health systems to cut costs, increase productivity and improve staff experience

Whether it's in a single hospital or in a large health system, on average the healthcare workforce accounts for more than 54 percent of operating costs. These dynamics have spurred organizations to focus on strategies to optimize their workforce to reduce costs and enhance productivity.

Grand Rapids, Mich.-based Spectrum Health and Durham, N.C.-based Duke University Health System are among the organizations leveraging new workforce management strategies and solutions to empower nurses and staff across departments.

This case study looks at how organizations like Duke and Spectrum are containing costs, improving staff engagement and positively influencing patient care with an enterprise-wide approach to workforce management.

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